On Pointe Business Solutions
solutions beyond dentistry...
Our expertise lies in providing tools and guidance for the practitioner that needs help managing costs, promoting growth and improving operational efficiencies. We have experience growing small owner-operated practices all the way up to larger, multi-office and multi-provider groups. Let OPS take the stress out of doing dentistry!
Our Services
Strategic Operational Management
Our Operational Management team will provide support and advice to create more effective client operations, facilitated by implementation of more functional operational processes, efficient management systems, improvement in culture, and enhancement of the objective operating model as needed. Extensive experience in stabilizing, recapitalizing, integrating, and turning around distressed companies.
○ Defining, aligning, and supporting the operating model
○ Operationalizing KPIs to drive improvement
○ Leveraging systems with accountabilities
○ Developing teams to support cultural alignment
○ Stabilizing, recapitalizing, integrating, and pivoting distressed companies
Data/Kpi's
Our team has extensive experience and knowledge identifying, developing and operationalizing KPIs,
○ Aligning your organization’s strategy and tactics with KPIs and execution of operational levers towards overall enhanced performance
○ Streamlining the efficiency in which KPIs are obtained
○ Driving accountability and operational improvement around these indicators
○ Identifying deficiencies or performance gaps and having indicators to keep your management team abreast of these areas
○ Acting immediately and decisively towards resolution, while understanding and actualizing the operational levers that close performance gaps
Systems Development and Management
○ Selecting and implementing improved systems
○ Planning and execution of conversions to optimize enterprise performance
○ Standardizing and integrating systems to improve efficiencies
Revenue Cycle Management
Our Revenue Cycle Management team supports analysis and improvement opportunities, reducing bad debt expense and overhead costs.
○ Identifying and improving accountabilities in the transaction cycle
○ Implementing process improvement to improve clean claim rates and reduce adjustments and denials
○ Identifying and negotiating reimbursement rate opportunities
○ Consolidating fee schedule hierarchies
○ Optimizing EIN structure within the enterprise
M&A/Growth Opportunities
Our team supports growth initiatives including M&A, due diligence, and post-acquisition integration.
○ Optimizing synergies and supporting business line expansion.
○ Identifying and supporting organic growth and operating margin improvement opportunities.
Training and Manuals
Our team of process-driven trainers can assist with the development of standardized operating procedures to support alignment with the company’s operating model.
○ Creating training content
○ Implementing training processes
Compliance
Our Compliance team has over 35 years of experience implementing and managing dental compliance and OSHA standards.
○ Utilizing the most up to date guidelines from OSHA, CDC, OSAP, and Dental Infection Control to establish protocols
○ Developing and implementing standardized compliance programs including monthly clinical OSHA reviews, monthly chart audits, and quarterly quality performance metrics
Meet The Team
Sadie Tamplin
Sadie Tamplin is the President and Operations Manager for On Pointe Business Solutions (OPS). Sadie develops and oversees operational and financial strategies for practices of all sizes; driving growth, performance, and collection efficiencies.
Joseph "Joe" Keane
Joseph (Joe) Keane has more than 20 successful years of creating value in a wide range of entity life stages ranging from start-ups to scaling mature growth platforms in the healthcare industry.
Contact Us Today for your Evaluation
Our organization wants to take the stress out of dentistry so you can bring the focus back to patient care. Contact us today to set up a complimentary phone consultation and in-office evaluation.