Services

Our expertise lies in providing tools and guidance for the practitioner that needs help managing costs, promoting growth, and improving operational efficiencies.  

Looking to improve your company’s performance and operations?
Is your team disjointed from the company’s operating model and needing the tools and training to be successful?
Struggling to identify and execute key performance indicators and related operational levers with accountability?
Want to improve post-acquisition integration and performance?
Does your team struggle with effectively managing and executing the Revenue Cycle function and sustained cash flow?

On Pointe Business Solutions

Let OPS take the stress out of doing dentistry!

We have experience growing small owner-operated practices all the way up to larger, multi-office and multi-provider groups. Our team can offer a wide range of services including:

Strategic Operational Management

Our Operational Management team will provide support and advice to create more effective client operations, facilitated by implementation of more functional operational processes, efficient management systems, improvement in culture, and enhancement of the objective operating model as needed. Extensive experience in stabilizing, recapitalizing, integrating, and turning around distressed companies.

○  Defining, aligning, and supporting the operating model
○  Operationalizing KPIs to drive improvement
○  Leveraging systems with accountabilities
○  Developing teams to support cultural alignment
○  Stabilizing, recapitalizing, integrating, and pivoting distressed companies

Data & Kpi's

Data/Kpi's

Our team has extensive experience and knowledge identifying, developing and operationalizing KPIs,

○  Aligning your organization’s strategy and tactics with KPIs and execution of operational levers towards overall enhanced performance
○  Streamlining the efficiency in which KPIs are obtained
○  Driving accountability and operational improvement around these indicators
○  Identifying deficiencies or performance gaps and having indicators to keep your management team abreast of these areas
○  Acting immediately and decisively towards resolution, while understanding and actualizing the operational levers that close performance gaps

Systems Development and Management

○  Selecting and implementing improved systems
○  Planning and execution of conversions to optimize enterprise performance
○  Standardizing and integrating systems to improve efficiencies

Systems Development and Management
Revenue Cycle Management

Revenue Cycle Management

Our Revenue Cycle Management team supports analysis and improvement opportunities, reducing bad debt expense and overhead costs.

○  Identifying and improving accountabilities in the transaction cycle
○  Implementing process improvement to improve clean claim rates and reduce adjustments and denials
○  Identifying and negotiating reimbursement rate opportunities
○  Consolidating fee schedule hierarchies
○  Optimizing EIN structure within the enterprise

M&A/Growth Opportunities

Our team supports growth initiatives including M&A, due diligence, and post-acquisition integration.

○  Optimizing synergies and supporting business line expansion.
○  Identifying and supporting organic growth and operating margin improvement opportunities.

M&A/Growth Opportunities
Training and Manuals

Training and Manuals

Our team of process-driven trainers can assist with the development of standardized operating procedures to support alignment with the company’s operating model.

○  Creating training content
○  Implementing training processes

Compliance

Our Compliance team has over 35 years of experience implementing and managing dental compliance and OSHA standards.

○  Utilizing the most up to date guidelines from OSHA, CDC, OSAP, and Dental Infection Control to establish protocols
○  Developing and implementing standardized compliance programs including monthly clinical OSHA reviews, monthly chart audits, and quarterly quality performance metrics

Compliance

If these services are just what your practice needs, contact us today!

Our organization wants to take the stress out of dentistry so you can bring the focus back to patient care.  Contact us today to set up a complimentary phone consultation and in-office evaluation.